Safety Procedures   

For all critical situations such as a Fire, vacate the premises and call 911.

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Uncontrollable Flooding - In the unlikely situation of uncontrollable flooding, perform the following:

• Call 911 if applicable

• Call (904) 260-7059 Rolland Reash Plumbing 24 hour emergency response

• Secure water to home at main shut-off valve

• Call (904) 998-4527 Pacifico Properties LLC 24 hour response. Leave message for the Duty Agent and they will call you back immediately

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Electrical Arcing/Noise - In the unlikely situation of uncontrollable electrical arcing/noise, or some other electrical emergency, perform the following:

• ​Call 911 if applicable

• Call (904) 365-7777 for Empire Electric 24 hour emergency response

• Secure main breaker in circuit breaker panel if it can be done safely

• Call (904) 998-4527 Pacifico Properties LLC 24 hour response. Leave message the for Duty Agent and they will call you back immediately

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*Please understand there could be additional charges by calling an after-hours number if the situation is considered non-emergency, for example calling the after-hours plumber for a clogged drain.
For all non-emergency maintenance issues please use our Online Service Request HERE.

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