Basic Troubleshooting Tips

If at any time you feel troubleshooting will be dangerous, cause damage, or make the problem worse please do not troubleshoot, but rather complete our Online Service Request in detail.

Air conditioning (HVAC)                                                                                                   Hot water too hot            

Dishwasher will not drain                                                                                               No heat from HVAC system

Garage door will not open/close                                                                                   No hot water

Garbage disposal does not work                                                                                   No power to plugs/switches

Air conditioning (HVAC):  

  • Make sure the thermostat is at the desired temperature and switched to desired setting (cold, hot, off).

  • Check to see if the fan is on the desired setting (on, off, auto).

  • Check to see the filter has been replaced within the last 30 days.

  • Check the breaker box to make sure the breaker has not been tripped off.

  • Check that the condensation drain line is not clogged

  • How to change your HVAC air filter

 

Dishwasher will not drain:  

  • Clean the food out of the bottom of the dishwasher.

  • Run the garbage disposal to make sure it isn't clogged.

 

Garage door will not open/close:  

  • If you're having trouble with the remote, make sure to change the batteries.

  • Check the sensors to make sure they are free from obstruction.

  • If it still won't work, you can pull the emergency cord (usually red) hanging from the main unit to be able to manually close the door and then notify us with a maintenance request form.

 

Garbage disposal does not work:  

  • DO NOT PUT YOUR HAND IN THE DISPOSAL!

  • When the disposal is turned on, if you don't hear a buzz, switch the disposal off, hit the reset button on the bottom of the disposal, and then try it.

  • If you do hear a buzz, turn the disposal off and turn off the circuit breaker before checking for items stuck in the disposal.

 

Hot water too hot:  

  • Check thermostat on tank and turn down.

  • You can adjust the hot water valve under the sinks if it's just one area where the water is too hot.

 

No heat from HVAC system:  

  • Make sure the thermostat is at the desired temperature and switched to desired setting (cold, hot, off).

  • Check to see if the fan is on the desired setting (on, off, auto).

  • Check to see the filter has been replaced within the last 30 days.

  • Check the breaker box to make sure the breaker has not been tripped off.

  • Check that the condensation drain line is not clogged

 
 

No hot water:  

  • Check the thermostat on tank.  Make sure it's not set to "vacation mode."

  • Check the circuit breaker that's on the water heater itself.

  • Turn the circuit breaker off on the power panel, and follow the instructions in this video:

 

No power to plug/switches:  

  • Check and reset the breaker panel.

  • Reset any GFI outlets (outlets with the reset button in the middle)

  • Check if the outlet works after you flip all of the wall switches in the room, sometimes a wall switch can control an outlet.

  • Test the item you're using in several outlets to see if it's the outlet or the device that's faulty.

 

Pacifico Properties

(904) 998-4527                                       Admin@PacificoFL.com

4720 Salisbury Road

Jacksonville, Florida 32256

Copyright © 2016 Pacifico Properties

Service Area:  Jacksonville, St. Augustine , St. Johns, Nocatee, Orange Park, Florida

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